Tag Archives: customer service

If you always putting your customer’s interests first, you will find it will help you in ways you may not see at first.

A friend of mine, Ron Beard, sent me the link below and I was so impressed with the message that I would like to share with you what I believe to be the most cost effect and creative way to make you business stand-out from the others. Be Creative With Your Customer Service. Make your […]

It always surprises me that most companies never put themselves in their customers’ or prospects’ position.   I say this because I see so many companies that make doing business with them so hard. For example, if someone calls your company and a telephone operator is their first contact, can that operator make a compelling response […]

Every business owner and entrepreneur, knows that if they want to attract and retain more loyal customers, they need to provide high-quality customer service.  Today, the successful ones focus heavily on communicating how valuable their customers are to the company.  But the real question is—do they really value their customer?  Each of us, at some […]

A few weeks ago, I had a very bad customer service experience.  I’ve known the owner of this restaurant since he was a kid helping his parents in their Deli.  Six weeks ago he opened his restaurant.  I’ve been there nine (9 ) times already with at least 6 people in our party.   I’ve […]

I hate it when things go wrong.  I’m always positive, and when something goes wrong, it totally throws me off. This can always happen when you have an angry customer who has been let down by some part of your product or service.  Don’t panic! This could be an opportunity to show them how good […]

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