customer surveys

If you can get accurate and worthwhile information from your customers, you will put yourself way ahead of your competition. There’s an old saying, “Information is King.” Here are a few ways to get this valuable information: Ask them. The easiest and simplest way to find out what your customers want from your service or […]

So you’ve created the product, you’ve marketed it around, and you finally created the customer. Now, you might think that you’re all set. But in reality, the real fun has just begun… Many individuals in business think that once a person becomes a customer, their job is over. They are missing out on crucial additional […]

I think I’ve been a salesman most of my life. I started selling very early in my life and there aren’t too many days since that I haven’t been selling. There are times I think I’m very good at selling. Over the years I’ve been paid very well to train others in my sales techniques, […]

Whenever you want an unbiased opinion of what your customers/clients think of your business, all you have to do is to ask them. Simply ask them what they think of your business and how they would make it better if they had the opportunity to do so. You could even create a suggestion form for […]

The following aren’t necessarily in the order of importance, but if all are implemented you can’t help but succeed.  Next to each To-Do is a link for more information: Create Data Base of your clients.  You need all pertinent data like name, address, email, spouse’s name, birthday for them and their spouse, and whatever data […]

I was just thinking about why Coke made the decisions they made when they took the old Coke off the market and created New Coke; it turned out to be a disaster. I googled Coke and found out some interesting information that I feel pertains to all of us who are in business. In the […]

In today’s economy, it is critical to know what your Customer’s really want, because you can go off in a direction that could be wrong. As businesses individuals, we all think we know what our customers or clients really want.  Unfortunately, what we think they want isn’t necessarily what they really want.  In fact I […]

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