Tag Archives: keeping customers

Added Value You’re probably saying, “ What is he saying?” You can call it anything you like. Upsell, etc. To me it is adding onto a sale after a person purchases. Here’s a few examples. In retail it could be when a purchase is made for suede upholstery. You could ask, without hard selling and […]

A few posts ago, I wrote an article similar to this one.  I think this topic is so important, that I’m saying something about it again. Businesses spend so much of their money acquiring customers, yet can lose them over one complaint. All of us, at some point in our careers will have a few […]

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