• Recent Posts

  • Recent Comments

  • Categories

  • Tags

    attract customers brand building Branding build email list business model Chris Anderson competitive intelligence customer acquisition customer feedback customer list customer loyalty customer relations customer relationship building Customer Retention customer satisfaction customer service differentiation Facebook Free Getting Referrals grow email list growing your buisness Growing your business Grow Your Business lead generation Lifelong Customers Linkedin mafia offer marketing market share Networking network meeting Niche Development outsourcing postcard marketing Recession Referrals seasonal promotions SEO Social Media survive the recession surviving the recession time management Twitter USP

  • 10 Marketing Mistakes
    That Steal Your Cash

    Find out which ones you may be making. Learn what they are and how to stop doing them in this free report. Stop throwing your money away!

    Simply enter your name and email address below and select free report to receive your instant copy.

    FREE Newsletter


    Sign up for Ken's FREE newsletter, Marketing Tips of the Week, and receive in-depth coverage of the techniques Ken used to generate his millions of dollars and build his 35 businesses.

    Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletter & Marketing Mistakes Report

    Please enter your e-mail address

    • « | Home | »

    Is your customer always right?

    By Ken Varga | July 3, 2009

    We have all had miserable experiences, and I hope that we have all learned from those negative experiences.  When business colleague Rich Schefren emailed me this story, I thought it would be important to have you read about it too.  It addresses one of the dilemmas we have to deal with as business owners.  The story is titled “Golf Anyone?” but is about our interaction with our customers. Enjoy and let me know your thoughts.

    Here is the link to the article: http://www.strategicprofits.com/strategy/golf-anyone/

    To your success…


    Technorati Tags: ,

    Topics: Customer Retention, Lifelong Customers, customer satisfaction | 1 Comment »

    You can leave a response, or trackback from your own site.

    One Response to “Is your customer always right?”

    1. Ted Hurlbut Says:
      July 4th, 2009 at 1:25 pm

      The customer is not always right, but if your focus is on the customer and assuring a positive experience you won’t go wrong, unlike this TPC course, and you’ll find it not difficult to accomodate them, even when they aren’t right.

    Comments