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    • Lifelong Customers

    How to Get a 95% Closing Ratio

    Wednesday, May 28th, 2008

    Here’s an interesting question:
    “I’m a personal lines insurance agent, and I would like to be able to have a 95% closing ratio, high retention, and a great system for getting my clients to give me referrals.”
    All I can say is WOW.  When I was in the insurance business, I created ways to [...]

    How To Create Lifelong Customers

    Friday, May 23rd, 2008

    Here’s a question that is an extension of the blog post I made just before this one:
    “How do you keep customers longer?” I would rephrase it this way.  “What do I have to do to keep customers for Life?” 
    In a few moments I’ll share with you some unique ways to [...]