customer surveys

Whenever you want an unbiased opinion of what your customers/clients think of your business, all you have to do is to ask them. Simply ask them what they think of your business and how they would make it better if they had the opportunity to do so. You could even create a suggestion form for […]

The following aren’t necessarily in the order of importance, but if all are implemented you can’t help but succeed.  Next to each To-Do is a link for more information: Create Data Base of your clients.  You need all pertinent data like name, address, email, spouse’s name, birthday for them and their spouse, and whatever data […]

I was just thinking about why Coke made the decisions they made when they took the old Coke off the market and created New Coke; it turned out to be a disaster. I googled Coke and found out some interesting information that I feel pertains to all of us who are in business. In the […]

In today’s economy, it is critical to know what your Customer’s really want, because you can go off in a direction that could be wrong. As businesses individuals, we all think we know what our customers or clients really want.  Unfortunately, what we think they want isn’t necessarily what they really want.  In fact I […]

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Wayne's Deli, Redbook, N.J.