« How To Use Trade And Consumer Shows To Expand Your Business | Home | Can You Imagine? »
10 Most Important To-Do’s To Have A Successful Business
By Ken Varga | July 25, 2010
The following aren’t necessarily in the order of importance, but if all are implemented you can’t help but succeed. Next to each To-Do is a link for more information:
-
Create Data Base of your clients. You need all pertinent data like name, address, email, spouse’s name, birthday for them and their spouse, and whatever data you need. I would also get the data of every family member. http://www.kenvarga.com/news/a-method-to-collect-information-to-create-your-customer-database/
-
If possible, connect with your customer/clients weekly.
-
Dominate your market by becoming the expert that everyone goes to when they need what you offer. http://www.kenvarga.com/news/dominate-your-market/
-
Do Special Events. IE: "Give A Little And Get A Lot— how this simple principle can cause a crowd of people to market your business to the world! http://www.aweber.com/b/1Bvci
-
If possible, do a 30-minute radio talk show in your local area. In it, address the pain the listeners are in and how you are able to help them. http://www.aweber.com/b/1LBOq
-
Each time a customer buys from you, put the transaction in your data base and have an employee call to thank the purchaser for being your customer. Ask the customer: “Why do you purchase from us and not our competition.” They will give you information that you can use to create more customers.
-
Create a Referral System where you bring your customer/client from being a customer to becoming an advocate of your business. http://www.kenvarga.com/news/growing-through-referrals/
-
Make sure your advertising is responsive and measurable. Create a free report. http://www.aweber.com/b/1Q_wC
-
Upsell. Create a package of your products and offer them to your customers as a package. http://www.kenvarga.com/news/promotions-you-can-take-to-the-bank/
-
Inspect what you expect. I used to call my own office to make sure my people answered the way they were taught. http://www.kenvarga.com/news/inspect-what-you-expect/
Topics: Business ideas, Customer Retention, Database creation, Getting Referrals, Grow Sales, Special Events, customer acquisition, customer satisfaction, customer surveys | No Comments »